Eye emergency in the 93, 94 or 77: we see you the same day
Red and painful eye, sudden loss of vision, trauma, foreign body, chemical splash: some situations cannot wait. Located in Noisy-le-Grand, on the border of Seine-Saint-Denis (93), Val-de-Marne (94) and Seine-et-Marne (77), the Grand Paris Ophtalmologie practice receives eye emergencies the same day, Monday to Friday from 8:30am to 7pm. Emergencies are also seen between 1pm and 2pm, without a break. You can come directly, without an appointment, or call 01 85 10 57 00 describing your symptoms: the emergency is fitted into the day and usually seen in under two hours.
Red eye, painful eye, sudden loss of vision, trauma, flashes of light or floaters: some situations require a rapid examination, sometimes within hours. The Noisy-le-Grand practice receives emergencies Monday to Friday — Dr Mayer Srour and Dr Yaïr Chetrit examine you with the complete technical platform on site.
Signs that should alert you
Consult promptly — the same day if possible — if you notice any of these signs:
Outside opening hours, or in cases of severe pain and sudden loss of vision, call 15 (SAMU, the French emergency medical service) or go to an eye emergency department open 24 hours a day (e.g. Hôpital des Quinze-Vingts, Fondation Rothschild in Paris).
The most common emergencies
What to do in the meantime
- Splash: rinse for 15 minutes with water or saline, note the product.
- Trauma: protect the eye, check tetanus vaccination.
- Remove contact lenses if you have a red, painful eye.
- Consult promptly and note the time the symptoms began.
- Do not rub the eye.
- Do not remove an object embedded in the eye.
- Do not put in random eye drops or ointment.
- Do not wait for it to “go away” when vision has dropped.
These steps do not replace medical advice: they aim to limit the damage until you have been examined.
Care at the practice
The practice receives emergencies Monday to Friday, without an appointment, from 8:30am to 7pm. Emergencies are also seen between 1pm and 2pm, without a break. You can come straight to reception or call 01 85 10 57 00 to describe your symptoms: the emergency is fitted in between two consultations and seen usually in under two hours.
Come directly, Monday to Friday from 8:30am to 7pm, 67 rue de Malnoue. Emergencies are also seen between 1pm and 2pm, without a break.
Emergency fitted into the day, examination usually in under 2 hours.
Red or painful eye, foreign body, flashes and floaters, loss of vision, trauma, shingles, painful chalazion.
Penetrating wound, severe chemical burn, neurological involvement: after the examination, we refer you directly to the appropriate hospital department.
Without an appointment, Monday to Friday from 8:30am to 7pm: go to reception, 67 rue de Malnoue in Noisy-le-Grand, or call 01 85 10 57 00. Emergencies are also seen between 1pm and 2pm, without a break. We deal with all types of emergency and refer you to hospital if your situation requires it.
On site, the full technical platform allows an immediate diagnosis: OCT, angiography, fundus examination, and the appropriate treatment without delay — laser for a retinal tear, injection if needed.
Outside the practice's opening hours or for an emergency that cannot wait: dial 15, or go to an eye emergency department open 24 hours a day (Quinze-Vingts, Fondation Rothschild in Paris).
Emergencies: good habits
With loss of vision or pain, it is better to have an examination for nothing than to neglect an emergency.
Rinse for 15 minutes with water first of all, note the product, then consult without delay.
Do not rub, do not remove an embedded object, no random eye drops: protect the eye.
Emergencies Mon–Fri 8:30am–7pm at the practice, without an appointment, or call 01 85 10 57 00. Emergencies are also seen between 1pm and 2pm, without a break. At night/weekends, dial 15.
Official factsheets from the Société Française d'Ophtalmologie
To find out more: the SFO's practical information sheet on recognising an emergency, and the sheets on treatments often performed in emergencies (retinal laser, injection).
An eye emergency in Noisy-le-Grand
The Grand Paris Ophtalmologie practice receives eye emergencies Monday to Friday for patients from Noisy-le-Grand and eastern Paris (93, 94, 77): Bry-sur-Marne, Villiers-sur-Marne, Champs-sur-Marne, Neuilly-sur-Marne, Gournay-sur-Marne, Noisiel, Torcy, Gagny, Marne-la-Vallée, but also Le Perreux-sur-Marne, Nogent-sur-Marne, Vincennes, Saint-Maur-des-Fossés, Créteil, Rosny-sous-Bois and Montreuil.
Dr Mayer Srour and Dr Yaïr Chetrit examine and treat on site, with the complete technical platform. Without an appointment: come directly or call 01 85 10 57 00.
Outside the practice's opening hours: 15 (SAMU, the French emergency medical service) or a 24-hour eye emergency department — Hôpital des Quinze-Vingts and Fondation Ophtalmologique Rothschild in Paris.
An eye emergency in the 93, 94 or 77: where to go?
During the day, Monday to Friday (8:30am–7pm, including between 1pm and 2pm): come directly to the practice, without an appointment, or call 01 85 10 57 00. We see eye emergencies from the three departments surrounding the practice the same day, usually in under two hours:
- Seine-Saint-Denis (93): Noisy-le-Grand, Neuilly-sur-Marne, Gournay-sur-Marne, Gagny, Villemomble, Rosny-sous-Bois;
- Val-de-Marne (94): Bry-sur-Marne, Champigny-sur-Marne, Villiers-sur-Marne, Le Perreux-sur-Marne, Nogent-sur-Marne;
- Seine-et-Marne (77): Champs-sur-Marne, Noisiel, Torcy, Lognes, Chelles and the whole Marne-la-Vallée area.
On site, the complete technical platform (OCT, angiography, ocular ultrasound, lasers) makes it possible to establish the diagnosis and, if needed, to treat immediately.
At night, at weekends and on public holidays: hospital eye emergency departments in Île-de-France are open 24 hours a day — notably Hôpital Fondation Rothschild (Paris 19th) and Hôpital national des Quinze-Vingts (Paris 12th). In the event of serious trauma or a chemical burn, call 15 (SAMU, the French emergency medical service).
If in doubt, call us first: describing your symptoms by phone often makes it possible to tell whether the situation can wait until the next day or requires an immediate visit to a hospital emergency department.
Emergencies: your questions
Answers from Dr Mayer Srour and Dr Yaïr Chetrit, ophthalmologists in Noisy-le-Grand.
What is an eye emergency?
Any eye problem that may threaten vision: sudden loss of vision, painful red eye, trauma or splash, flashes and floaters, double vision. If in doubt, consult — some emergencies are a matter of hours.
Is sudden loss of vision serious?
Yes, it is an emergency until proven otherwise: it may reveal a vascular occlusion, a retinal detachment or optic nerve involvement. Consult immediately.
Flashes and floaters: should I be worried?
Their sudden appearance means the retina should be examined quickly: it may herald a tear, which, treated with laser in time, prevents detachment.
Is a red eye always an emergency?
No. Without pain or loss of vision, it is often harmless. But a painful red eye, with loss of vision or after a blow, must be examined quickly.
What should I do if something splashes into my eye?
Rinse abundantly with water or saline for at least 15 minutes, without rubbing, then consult urgently. Note the product; alkaline products are the most dangerous.
What should I do after trauma?
Do not rub, do not remove an embedded object, no random eye drops. Protect the eye and consult. In the event of a wound, check tetanus vaccination.
Does the practice see emergencies?
Yes, Monday to Friday from 8:30am to 7pm, without an appointment: come directly or call 01 85 10 57 00. Emergencies are also seen between 1pm and 2pm, without a break. At night and at weekends, dial 15 or go to a 24-hour emergency department.
Can I drive to come in for an emergency?
If your vision is greatly reduced or you see double, do not drive: have someone accompany you. After dilation, vision remains blurred for a few hours.
Where can I find an eye emergency service in the 93, 94 or 77?
On weekdays (8:30am–7pm, including between 1pm and 2pm), the Grand Paris Ophtalmologie practice in Noisy-le-Grand — on the border of the three departments — sees emergencies the same day: call 01 85 10 57 00. At night and at weekends, go to a hospital eye emergency department open 24 hours a day (Hôpital Fondation Rothschild, Quinze-Vingts) or call 15.
Can I be seen the same day, without an appointment?
Yes. Go directly to reception Monday to Friday from 8:30am to 7pm, or call 01 85 10 57 00: the emergency is fitted into the day and usually seen in under two hours. Emergencies are also seen between 1pm and 2pm, without a break. For a non-urgent check-up, book an appointment on Doctolib.
Which emergencies do you see at the practice?
All of them: red or painful eye, foreign body, flashes and floaters, sudden loss of vision, trauma, shingles or ocular herpes, painful chalazion. If your situation needs hospital care (penetrating wound, severe chemical burn, neurological involvement), we refer you there directly after the examination.
What should I do in an eye emergency at the weekend or at night?
The practice is closed on Saturday and Sunday. Do not let sudden loss of vision, trauma or a very painful eye drag on: go to a hospital eye emergency department (Rothschild in Paris 19th or Quinze-Vingts in Paris 12th, 24 hours a day) or call 15. You can call the practice back from Monday 8:30am for follow-up.
Related reading
An emergency with your eyes? Call the practice.
Emergencies seen Monday to Friday in Noisy-le-Grand — 01 85 10 57 00. At night and at weekends, dial 15.
The Grand Paris Ophtalmologie practice in Noisy-le-Grand provides consultations, screening and surgery for patients from neighbouring towns: